General Questions

1. What is Lanterns Mediation?

Lanterns Mediation provides expert mediation, court-approved parent education, and professional mediator training to help individuals, families, and organizations navigate conflict with clarity and confidence.

2. Where are your services available?

We offer virtual services nationwide and in-person mediation in Virginia.

3. How do I contact Lanterns Mediation?

You can reach us through our Contact Page or email us at contact@LanternsMediation.com

4. Why “Lanterns”?

Lanterns symbolize illumination, guidance, and transformation—all key elements of mediation. Just as lanterns bring light to darkness, we help clarify conflict, guide conversations, and create pathways to resolution. Lanterns also represent warmth, connection, and insight, mirroring our approach to conflict resolution.

5. What types of mediation do you offer?

We specialize in:

• Court-ordered family mediation (custody, visitation, support)

• Court-ordered mediation for small claims court (GDC)

• Private mediation for families, workplaces, and businesses

• Conflict resolution training for organizations

6. How does mediation work?

Mediation is a confidential, neutral process where a trained mediator helps parties communicate, explore options, and reach an agreement.

7. Can mindfulness be incorporated into mediation?

Yes! We offer mindfulness-based mediation, integrating breathing techniques, reflection exercises, and calming strategies to create a more grounded, productive dialogue. This can be especially helpful for co-parenting discussions and high-conflict situations.

8. How long does mediation take?

Each session typically lasts 1-2 hours, but the number of sessions depends on the complexity of the case.

9. How much does mediation cost?

Costs vary based on case type and session length. Contact us for a custom quote.

Court-Approved Parent Education Class

10. Is your parent education class court-approved?

Yes! Our 4-hour parent education class, Raising Kids Together is Virginia court-approved for custody, visitation, and support cases.

11. How do I register for the class?

You can sign up here and pay online to secure your spot.

12. Will I receive a certificate?

Yes! Upon completion, you will receive a court-approved certificate via email.

13. What if I need to reschedule?

Please contact us at least 24 hours in advance to reschedule without penalty.

Mediator Training & Professional Development

14. Are your courses online or in person?

Most of our courses are live virtual trainings, but some are available in person.

15. Do you offer continuing education credits (CME/CEU)?

Yes! Select courses qualify for continuing education credit for mediators.

Payments & Policies

16. What payment methods do you accept?

We accept credit/debit cards, PayPal, and online payments through our secure platform.

17. Do you offer refunds?

Refunds are available with at least 48 hours’ notice before your scheduled session.

19. Is financial assistance available?

We offer limited sliding scale pricing for those in need. Contact us for details.

Still Have Questions?

Contact us here or email us at contact@LanternsMediation.com